Meet the rider, match the bike and plate The person on file is met in the flesh and photographed with consent; the bike and its plate are photographed at the meeting point and matched to the record.
You onboard riders on a photo and a promise — and the person on the road may not be the one you cleared.
A selfie, a photo of a licence, a plate number typed into a form: none of it proves the rider holding your customer’s order today is the person you signed up. Bikes get borrowed and swapped, plates change, papers lapse — and the first you hear of it is a lost parcel, a complaint, or a claim you cannot defend.
Sending someone to check every rider in person, across a city, does not scale. What closes the gap is an independent person who meets the rider, matches the bike and plate, and sights the papers on the spot — with the documents confirmed present, never the number read or stored.
One lifecycle, funded to signed. Fund it once — the platform runs every step and hands back one signed report.
Define & fund
The checks you can run. Each one honestly stated — Live, Pilot or Gated, never claiming more than it delivers.
Full rider verification Everything above, plus the licence and papers sighted on display — present and legible, the number never read or stored — and a short check that the rider understands the pickup and handling rules, returned as one packaged result.
Keep a whole fleet current As riders join and leave, re-run the check on a cadence so the roster on the road always matches the record you hold.
Go deeper
Food & delivery
The wider delivery picture — vendor, rider and drop-off checks across your whole operation.
GuideKeep the fleet verified
Re-run rider checks on a cadence as riders turn over — every run proposed for your approval, under a fixed budget cap.
GuideField verification
The same person-on-the-ground check, for anything else you need confirmed in the field.
Put rider checks on the road.
Meet the rider, match the bike and plate, and sight the papers — before a single order is out for delivery.